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Shipment: Ships within 1 week Compatibility Race Battery' Built-in Charge Level Indicator Race Max Battery' Built-in Charge Level Indicator Loose or damaged wheel spokes or rim 2. 3. HeybikeEbike frames are covered by a replacement warranty for 1 years. Any time the battery is in key position 3, (o, unlocked from the frame) the battery must be removed from the bike before moving or riding the bike. The lead-acid batteries are cheap and have a lower life. Heybike ebike comes with most of the necessary parts, such as front and rear lights for safety, a kickstand for parking, fenders for preventing your package from being mudded, etc. Sooner or later, your e-bike batteries need replacement. Put about 500 miles on it already fell off twice so far.. Check that the frame and fork are not bent or broken. Lockable and removable with two included keys. Reach the bolt, washers, and nut (in that order). Carefully use both hands to pull up on the battery to test that the lock is secure. To soften the ride, subtract resistance by turning the preload adjustment knob counterclockwise, in the direction of the small - on the knob. Ensure tires are inated within the recommended limits posted on the tire sidewalls and hold air. Several signs point to deteriorating battery life, such as loss of mileage, slow charging, external damage to the battery, etc. Data is automatically cleared when the bike is powered oODO: These numbers show odometer data(i.e., cumulative distance)MAX: These numbers show maximum speed data for a single tripAVG: These numbers show average speed data for a single tripBattery Level: This icon indicates how much battery life you have left.POWER ASSISTED MODE: 0,1,2,3: Displays the current power-assisted mode. Plug the charger into a power outlet, charging should initiate and will be indicated by the LED charge status lights on the charger turning red. To request an RMA, contact Heybike Service Team at su000rt( be sure to check that the braking system is functioning properly; also be sure to check that all safety labels are in place and you understand the safety warnings. With the battery on or o the bike, place the charger in a at, secure place, and connect the DC output plug from the charger to the charging port on the side of the battery. Easy assembly; most difficult step is mounting the front wheel assembly to the suspension fork. $1,399.00 In daily use, try to avoid recharging the bike after completely exhausting the battery. Notice: E-Bikes Are Not for Sale to Persons Under the Age of 18. Join our community. Heybikebatteries are covered by a 1-year prorated warranty.For1 years of service A defective battery will be repaired or replaced at no cost to the customer. Heybike outfitted its Cityscape with an efficient 350-watt rear motor and a 36V 10Ah battery that delivers up to 40 miles per charge using pedal assist and 25 miles on full electric mode. Folding bikes are not only popular with city commuters but theyre also super convenient for people who have limited living space - like a studio apartment or shared house. Been ready for a secondary battery since early Nov. The trusted and popular Ebike from 70,000+ riders, Optional basket, saddlebag or gift will be shipped Separately. $-199.00 For the avoidance of doubt, Heybike will not be liable and/or responsible for any damage, failure, or loss caused by any unauthorized service or use of unauthorized parts. Power sensor sensitivity, 2 means most sensitive. When the lockout lever is unlocked, resistance can be adjusted by turning.The preload adjustment knob (2), is located on the top of the left side of the suspension fork. Join our community. After the bike has been properly assembled according to the assembly video, all components are secured correctly, a certified, reputable mechanic has checked the assembly, and you have read this entire manual, turn on the bike and select a pedal-assist level following the steps below: Do not use the throttle while dismounted. (2)Before using the bike, always check to ensure all latches, levers, and quick releases are properly secured and undamaged. Therefore, the warranty is ONLY under the INITIAL PURCHASER and the 1-year warranty begins when the initial owner has received the product. Real-world wear and tear, and the need for service, will vary with conditions of use. E-bike Ranger Battery Pack. Adjust the seat and the head of the seat is parallel with the top tube. Save Heybike Ranger Electric Bike for Adults Foldable 20" x 4.0 Fat Tire Step-Thru Electric Bicycle with 500W Motor, 48V . TRIP: These numbers show distance data for a single trip. $3.39 Save 15%. Replacement Parts ; Heybike Merch ; Large Basket. Frame styles and/or colors not in stock may be replaced with a compatible style and/or color at the discretion of Heybike.Frame issues that are excluded from this warranty include but are not limited to:CorrosionPaint fade, scratches, impact marksImpact damageNonreversible modification (drilling/welding)Chain guard mount to the frame if applicable. At this point I'm very pleased with my purchase and would not hesitate to recommend the Ranger or even buy this bike again. Ensure all reectors are properly fitted and not obscured. Tighten the screws to x the handlebar in place. My HeyBike experience started off amazing and quickly changed for the worse. Liquid error (sections/product-template line 170): divided by 0. Otherwise, the handlebar stem and/or Seatpost may come loose and can result in loss of control, damage to the bike, property, serious injury, and/or death. We ask that proof of purchase and photos or videos of the damaged product be sent with any warranty request. i used it yesterday and it worked fine and I am really looking forward to much longer rides next season as this season is getting close to end. Save 1. A step-through bike may not be heavier than a step-through bike. Weight 9.35 lbs Voltage 48 V Current 12.5 Ah Defects or damage caused by assembly, testing, operation, maintenance, installation, service, repair, or adjustment in a manner that varies from Assembly Instructions & Owners Manual;7. Set up with a key to keeping your battery safe. Read honest and unbiased product reviews from our users. We live in a very hilly area and they did great with the steep incline. Needed brakes around mid October Ensure pedals are securely tightened to the cranks. Slide the fender through the fork. Thewarranty includes a replacement frame only. Therefore, it allows people to get on and off the bike in an easy and convenient way. 1. However, you can always unfasten the bolts and remove the battery kit. Inspect all cables and housings. Blown charge fuse: 1. With the proper safety gear and rider knowledge, you may now operate your bike. $1,249.00 Ensure the handlebar is set correctly in relation to the fork and the direction of travel. X98-8363. Display LCD display . Do not use the throttle unless you are on the bike. Recently, I purchased an extra battery pack so that I can enjoy my ebike twice as much! If there are any other questions, kindly please contact our customer support for help: Level 0 indicates pedal assistance is inactive. Does this battery also work for the Heybike Mars? Wet conditions may damage the electronics and void the warranty. 2 Black. Battery Cell Composition Lithium Ion. Unfortunately, we aresorry that the stolen bike is not covered by the warranty. Taking proper care of the electric bike battery is essential. /. Get an ebike ready for Spring!! Comparison shop for Heybike Mars Electric Bike Foldable 20 x 4.0 Fat Tire Electric Bicycle with 500W Motor 48V 12.5AH Removable Battery and Dual Shock Absorber for Adults and choose from . The battery capacity is responsible for the maximum range it offers. Locate the right-side/ left side pedal, which is. but it's the little folding that's sweetest to carry around! Deciding whether or not your electric bike batteries need replacement can be confusing. Keep the two keys properly. Q1: What if the e-bike arrived missing an accessory or broken part?A1 : Please take a photo and send it to the Heybike Support Team by sending an email: and the Heybike Support Team will reply to you soon and send the correct accessory or part replacement.Q2. To help you solve the problem as quickly as possible, please describe the problem in detail and provide photos/videos with your order ID. Depending on a riders preference, the suspension fork can be locked out as a rigid fork, which will typically yield higher eciency while pedaling.The lockout lever (1), located on top of the right side of the suspension fork, can be turned counterclockwise until it stops to completely lock out the suspension forks travel. When are the cityscape batteries going to be restocked? Its battery could cover a common commute range. Devices are not intended for use at elevations greater than 2000m above sea level prolonged exposure to UV rays, and rain, and the elements may damage the enclosure materials, store indoors when no tin use. With Saddle Bag. 48V 20Ah removable battery fuels more power andrange while being easy to charge and replace. Battery Range: 37mi 43.5mi Per Charge: a range of up to 37-43.5 miles per charge. 02 / 03 All in all, the Heybike Tyson Folding Electric Bike is an impressive and innovative e-bike that offers both convenience and performance. Read honest and unbiased product reviews from our users. Take out the stem and insert it into the front frame. Excessive sunlight, overheating and overcooling accelerate the battery packs life span.Battery Maintenance. (Liquid error (sections/product-template line 170): divided by 0% off) We ll also provide the tools and a comprehensive assembly video for the best part.Q3. Ensure all power cables running to the hub motor are secured and undamaged. Agotado . Unfold the rear wheel/ section and hold your e-bike upright with the kickstand. SPEED UNIT MODE: After entering SPEED UNIT MODE, you can choose the speed unit from MPH TO KPH. Cantidad. | I am in love! Direction of assisted rotation F means forward. A lithium-ion battery has 1000 or more charge cycles.